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内容 |
1 | Introduction |
2 | 1 Defining what we mean by interpersonal communication |
3 | 2 The process of interpersonla communcaiton |
4 | 3 The skills of interpersonal communication |
5 | 4 Communication skills in context |
6 | 5 The social context |
7 | 6 Social identity |
8 | 7 Social perception |
9 | 8 Codes 1: codes and language |
10 | 9 Using codes 2: incorporating the non-verbals |
11 | 10 How useful are 'popular' models of interpersonal communication? |
12 | 11 Do men and women communicate differently? |
13 | 12 Does assertiveness work? |
14 | 13 Communication and groups |
15 | 14 Final thoughts: is computer-mediated communication (CMC) a new form of interpersonal communication? |